Local delivery
From counter to doorstep, everyone can follow the order.
Connect the customer, shop and courier around the same order. Item prices and delivery fees stay clearly separate.
What changes in your daily work
An agreed fee before pickup
When negotiation is available, the customer makes an offer and the courier can accept or counter.
An organized handoff
The shop prepares the order. The courier picks up the bag and updates progress.
A visible handover
The customer and shop see confirmation when delivery is complete.
Illustrative example
Delivery is agreed between two people.
In this example, the customer offers 18 MAD and the courier replies with 19 MAD. The customer confirms a 67 MAD total for 48 MAD of items.
- Items
- 48 MAD
- Agreed delivery
- 19 MAD
- Confirmed total
- 67 MAD
From choosing to handover
Agree
The customer and courier agree on the proposed delivery fee.
Pick up
The courier collects the prepared order at the shop.
Confirm
The handover completes the delivery.
Your team’s questions
Does negotiating delivery change the item prices?
Negotiation concerns delivery. Basket prices remain those set by the shop for the selected items.
Does ZID also cover groceries and parcels?
The delivery journey covers meals, purchases from shops and parcels. Tell us about your business so we can discuss your needs.
Local delivery
What would you like to simplify?
Tell us about your business, orders or deliveries.